We are committed to providing you with satisfactory products and services. If you are not satisfied with the products you purchased, we offer the following refund policy:
- Refund Conditions: Products purchased within 30 days, unused, unwashed, undamaged, and with tags intact, are eligible for a refund.
- Refund Process: Please contact our customer service team before applying for a refund, explain the reason for the refund, and provide relevant photos. We will review your application as soon as possible and process the refund for you after approval. The refund will be returned to your payment account via the original payment method, and it usually takes 3 – 5 working days to arrive.
- Notes: Please ensure that the product packaging is intact, and if there are any gifts, they must be returned together. For refunds due to product quality issues, we will cover the return shipping costs; for other situations, the return shipping costs will be borne by you.
We hope you can understand our refund policy and think carefully before making a purchase. Thank you for your support!